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Angel Paws' Policies

Welcome to Angel Paws! We are committed to providing you with high-quality products and a seamless shopping experience. Please review our store policies before making a purchase.
 

1. General Information
 

By making a purchase from Angel Paws, you agree to our store policies, including but not limited to our Shipping, Return, Refund, and Privacy Policies. We reserve the right to update these policies at any time. Please check this page periodically for updates.
 

2. Product Availability
 

  • Stock Availability: While we make every effort to ensure that all products listed on our website are in stock, product availability is subject to change. If an item is out of stock after your purchase, we will notify you as soon as possible and offer an alternative, or provide a refund.

  • Product Descriptions: We strive to provide accurate and detailed descriptions of each product, including size, color, and material. However, please note that there may be slight variations in color or appearance due to monitor settings or lighting.
     

3. Order Process
 

  • Order Confirmation: Once you place an order, you will receive an order confirmation email with your order details. Please review your order carefully. If you need to make any changes, contact us as soon as possible.

  • Order Cancellation: Orders can be canceled within 24 hours of purchase. After this period, orders will be processed for shipment, and cancellations will not be accepted. For cancellations within 24 hours, please reach out to our customer support team at info@angelpaws.co.in
     

4. Pricing & Payment
 

  • Pricing: All prices listed on the website are in INR (Indian Rupees) and may be subject to change without notice. We try our best to ensure that all prices are accurate, but errors may occasionally occur. If we discover a pricing error after your order is placed, we will notify you and provide options to continue with your order at the corrected price or cancel it.

  • Payment Methods: We accept payments via Credit/Debit Cards, Net Banking, UPI, and Cash on Delivery (COD). All transactions are processed securely.

  • Taxes: Applicable taxes (GST) will be shown over Cart Total Page before checkout and placing an order.
     

5. Shipping & Delivery
 

  • Shipping Charges: Shipping charges are calculated at checkout based on your location and the size/weight of your order. Free shipping may be available for orders over a certain amount (please refer to our Shipping Policy for details).

  • Processing Time: Orders are typically processed within 2-3 business days. During peak seasons, processing may take longer.

  • Delivery Time: Delivery times may vary depending on your location. Estimated delivery times will be provided at checkout. Please note that delivery may be delayed due to unforeseen circumstances, including but not limited to weather, courier issues, or public holidays.

  • Address Accuracy: Please provide a complete and accurate shipping address. We are not responsible for delays or non-delivery caused by incorrect address information.
     

6. Customer Support
 

  • Support Hours: Our customer support team is available Monday to Friday, from 09:00 AM to 6:00 PM IST (excluding public holidays). We aim to respond to all inquiries within 24-48 hours.

  • Contact Us: For any questions, concerns, or issues, please contact us at info@angelpaws.co.in 
     

7. Privacy & Security
 

  • Personal Information: Your privacy is important to us. We collect only the necessary information (name, address, contact details, payment details) to process and deliver your order. We do not share your personal information with third parties except for the purpose of fulfilling your order (e.g., shipping).

  • Security: Our website uses industry-standard encryption technology to ensure your information is secure during the purchase process. All payments are processed securely through trusted payment gateways.
     

8. Terms of Use
 

  • Use of Website: By using this website, you agree to follow all terms and conditions outlined in this policy. You are prohibited from using the website for any unlawful purposes or in a way that could damage or disrupt the website’s functionality.

  • Intellectual Property: All content on Angel Paws, including but not limited to logos, text, images, and product designs, is the intellectual property of Angel Paws and is protected by copyright law.
     

9. Limitation of Liability
 

To the fullest extent permitted by law, Angel Paws will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability will be limited to the value of the product purchased.
 

10. Changes to Policies
 

We reserve the right to modify or update these policies at any time. Any changes will be posted on this page with the updated date. Please review the policies periodically to stay informed about our terms.
 

11. Governing Law
 

These store policies shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these policies shall be subject to the exclusive jurisdiction of the courts of India.

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